Privacy Policy

Privacy Policy – Zivara

1. Introduction

Welcome to Zivara.
Your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase with us.
By accessing our website, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information necessary to provide a seamless and secure shopping experience, including:

  • Full name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment details (securely processed via encrypted systems)

  • Order and transaction history

We may also collect non-personal information such as browser type, device, and usage data for analytical and optimization purposes.

3. How We Use Your Information

Your data is collected and used exclusively to:

  • Process and deliver your orders (average delivery time: 20–30 business days, depending on destination and logistics).

  • Provide customer support and order updates.

  • Improve the quality of our products, services, and website experience.

  • Send exclusive offers, product updates, or newsletters (only if you opt in).

  • Comply with legal obligations and prevent fraudulent activities.

4. Data Security

We adopt the highest international security standards to protect your personal information.
All transactions are processed through SSL encryption, and no payment details are stored on our servers.
Your data is handled in accordance with the UK Data Protection Act and GDPR (General Data Protection Regulation).

5. Sharing of Information

Zivara does not sell, rent, or trade your personal information.
We may share your data only with trusted third parties who help operate our business — such as payment processors, shipping partners, and customer service tools — always under strict confidentiality agreements.

6. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience, store preferences, and improve navigation.
You can choose to disable cookies in your browser settings, but some features may not function properly as a result.

7. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.
    To exercise your rights, please contact us using the details below.

8. Contact Information

If you have any questions or concerns about our Privacy Policy, please reach out to us:

📩 Email: saczyvara@gmail.com
🏢 Address: Zivara London Ltd., 221B Baker Street, London, UK

9. Updates to This Policy

This Privacy Policy may be updated periodically to reflect new practices or legal requirements.
Any changes will be published on this page with an updated “Last Revised” date.

Last Revised: October 2025